Going the offshore way for IT, is not just a cost cutting exercise. It is a strategic long term effort to directly benefit business by extracting maximum out of technology that will drive your business goals and objectives. Taking the offshore route can help in making your IT processes efficient so that it makes a contribution to you taking the right decisions in your core business and spending more time focusing on your business strategies with the help of the efficient information flow driven by Information Technology. That it is also cost effective to go offshore is an added bonus. Make IT work for your business. Let IT drive your profitability and not just be a cost center.

ISN services

We can help you with the entire cycle starting from deciding on going offshore to moving the right applications and processes offshore to managing a successful offshore outsourcing relationship.

Offshore strategy

While, offshore outsourcing gives an immediate benefit of cost savings, it is important to analyze whether offshore outsourcing is the right thing to do for your organization. We help you with:

• Understanding your current business objectives and how offshore outsourcing can align with your business objectives.
• Assessing your current processes in IT and which ones can be moved offshore effectively.
• Define the various models to go offshore and recommend the most appropriate one.
• Establish criteria for selection of IT service providers.
• Identify the most appropriate list of potential vendors.
• Submitting the final report to the management on the offshore outsourcing strategy and the implementation plan.

See http://www.e-isn.com/outsourcing-reports.htm.

Evaluation and Finalization of the offshore initiative

The offshore strategy report shall evaluate the 3 different models suited for going offshore:

1. Setting up your own offshore center in India
2. Joint venture with an Indian service provider
3. A straightforward outsourcing arrangement with an Indian service provider with no equity participation.

ISN can help you with all the 3 possibilities listed above. Read http://www.e-isn.com/offshore-development-center.htm for the first two options.

If you choose the third option of going with an offshore Indian service provider, then ISN can help you with evaluation and finalization of your offshore service provider. Our approach would be:

• Drafting the Requests for information (RFI) and develop the Requests for proposal (RFP)
• Getting adequate responses from the most appropriate companies.
• Evaluating the responses along with your management team.
• Arrange and coordinate the facilities visit & presentations in India. Here, the objective is to ensure that you get maximum insight about offshore outsourcing from the visit. Initial presentations can also be arranged at the clients place.
• Selection of the right vendor / vendors that meets the business objectives.

Service Level Agreement

• Negotiating rates and prices to ensure that you achieve substantial savings when compared to your current annual IT expenditure. We ensure that your offshore initiative has a high ROI and also you get more from IT to compete better in your market.
• Finalizing the Service Level Agreement (SLA). This is of prime importance and we ensure that your SLA incorporates the best practices in offshore outsourcing.
• Measurable performance parameters for the service provider
• Contract flexibility to make sure that the offshore process turns out to be a long-term win-win situation.

Managing offshore relationship

• Keep a continuous evaluation process to ensure that the offshore relationship is meeting the goals and objectives as initially laid out.
• Have a permanent Project manager for each of your projects and processes outsourced. ISN shall be representing you so as to get the maximum out of the relationship and for objective periodical reporting.
• Identify potential problems that could arise in the future and quickly recommending the alternative options to both, the client and the service provider.
• Identify opportunities for improvement in services of the provider.
• Assistance with cultural adaptation to the employees of the service provider who are working on your projects.
• Evaluation of the financial objectives set for the offshore initiative.

Get in touch with ISN consultants for the above services at Offshore Advisory Services.

If you are not looking at assistance in offshore advisory, then you can just fill up the free RFP or project submit form at Submit RFP to get multiple proposals from Indian offshore service providers.